Perigon Hospitality Privacy Policy

1. Introduction At Perigon Hospitality, we are committed to protecting your personal information and ensuring your privacy. This Privacy Policy outlines how we collect, use, store, and safeguard your data in accordance with the Protection of Personal Information Act (POPIA) and other applicable laws.

By using our website, services, and engaging with us, you agree to the terms outlined in this Privacy Policy.

2. Scope This policy applies to all employees, contractors, customers, and third parties who interact with Perigon Hospitality. It governs the collection, processing, and security of personal information associated with our operations.

3. What Personal Information We Collect Personal information refers to any data that identifies or relates to an individual. This may include:

• Full name and initials
• Contact details (email, phone number, physical address)
• Identification details (ID or passport number)
• Demographic information (age, gender, language, nationality)
• Employment details (job title, employer, work address)
• Financial information (billing details, payment history)
• Preferences, opinions, and other relevant data necessary to provide our services

In some cases, we may process special personal information such as biometric data, health status, and criminal history, as permitted by law.

4. How We Collect Personal Information We collect personal information through various means, including:

• Directly from you when you interact with us, complete forms, or use our services
• From publicly available sources or industry databases
• Through automated technologies such as website analytics and cookies
• From third parties such as business partners, financial institutions, and regulatory authorities

5. Why We Process Personal Information We process personal information for the following purposes:

• Providing and improving our hospitality services
• Managing reservations, payments, and customer inquiries
• Complying with legal and regulatory obligations
• Conducting market research and business analysis
• Enhancing security and fraud prevention
• Marketing and promotional communications (with your consent)

6. Sharing of Personal Information We may share your personal information with:

• Service providers who assist us in delivering our services
• Regulatory authorities, law enforcement, and legal entities where required by law
• Third-party partners in hospitality and tourism industries
• Payment processors and financial institutions for transaction processing
• Any other parties where consent has been given or where legally permitted

We ensure that third parties processing data on our behalf maintain the necessary security and confidentiality measures.

7. Cross-Border Data Transfers In certain cases, we may transfer personal information to countries outside of South Africa. We will only do so if:

• The destination country has adequate data protection laws
• We have entered into legally binding agreements ensuring data protection
• You have given explicit consent

8. Your Rights and Choices Under POPIA, you have the right to:

• Access the personal information we hold about you
• Request correction or deletion of inaccurate data
• Withdraw consent for marketing communications
• Object to the processing of your personal information under certain conditions
• Lodge a complaint with the Information Regulator if you believe your data rights have been violated

9. Data Security Measures We implement robust security measures to protect your personal information, including:

• Encryption and secure data storage
• Controlled access and authentication protocols
• Regular security audits and risk assessments
• Compliance with international security standards

10. Data Retention We retain personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, and protect our legitimate business interests.

11. Use of Cookies and Tracking Technologies Our website uses cookies and similar technologies to enhance user experience, analyze traffic, and provide personalized services. You can manage cookie preferences through your browser settings.

12. Children’s Privacy Our services are not intended for children under 13. We do not knowingly collect personal information from minors. If we become aware of such data collection, we will take steps to delete it.

13. Updates to this Privacy Policy We may update this Privacy Policy from time to time to reflect changes in law or business practices. The latest version will always be available on our website.

14. Contact Information For questions, concerns, or requests regarding your personal information, please contact us:

Perigon Hospitality
Website: https://perigonhospitality.co.za
Email: info@perigonhospitality.co.za
Phone: +27-74-843-8356

By using our services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.